Out for the buck.
I’m learning a great deal being an Operations Manager of an entire building. Some of it isn’t so positive.
Like realizing 99% of vendors are just out for the buck and don’t really care about the level of service they provide you.
Case in point: Our building needs a compressor replaced on one of our rooftop HVAC units. Both units are old models that were only refurbished when we moved into the building three years ago, which probably wasn’t a good decision to start with, but clearly more cost effective than purchasing completely new models. This work is well above our preventative maintenance agreement, which we already pay an arm and a leg for every quarter.
I received the quote for the work a couple days ago, but the amount for parts and labor was lumped together in one total. I requested a breakdown to see the more detailed costs. I expected a price mark-up on the compressor. That’s common practice. What I didn’t expect was this:
Parts: $1294
Labor: $1171
This vendor only offers a 30-day guarantee of workmanship, and the cost is almost identical to the part itself?
:wtf:
That’s just… wrong.
By Jem, September 12, 2008 @ 10:14 am
oh, you sound very professional and completely in control. and like you know what you’re doing and what’s going on. :D admirable.
on the other hand im quite confused about your work situation lol
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Amber reply on September 12th, 2008 6:22 pm:
Haha, don’t worry, my job confuses me on occasion, too. :razz:
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